EPISODE 147: Essential Businesses Systems for a Stellar Client Experience
Get ready for a game-changing conversation that's about to revolutionize how you approach the backend of your business! In this value-packed episode, we're joined by special guest Krissy Chin, co-founder of GROworkspace and K+C creative, to dive deep into the world of business systems, client experience, and overcoming the mindset blocks that might be holding you back from implementing the tools and processes that could take your business to the next level.
Krissy, author of "Sell While You Sleep: Turn Your Knowledge into an Automated Online Business and Create a Life of Freedom," brings her wealth of experience in helping multi-passionate entrepreneurs streamline their businesses and create stellar client experiences.
Whether you're just starting out or looking to level up your existing systems, this episode is packed with actionable insights you won't want to miss!
Tune in to discover:
✨ Why "done is better than perfect" should be your new business mantra (and how to apply it)
✨ The crucial systems every coach needs to have in place from day one
✨ How to create a seamless client experience that keeps people coming back (and referring!)
✨ The mindset shifts necessary to invest in your business growth
✨ Why your client experience starts long before someone becomes a paying customer
✨ How to overcome the resistance to implementing new tech and tools in your business
✨ The power of writing things down and creating Standard Operating Procedures (SOPs)
✨ Why investing in a calendar scheduling tool is non-negotiable for serious business owners
✨ How to approach payment systems and why chasing payments manually is costing you more than you think
✨ The importance of knowing your strengths (and weaknesses) when it comes to organization and systems
✨ And so much more!
By the end of this episode, you'll have a clear roadmap for implementing essential systems in your business, creating a standout client experience, and overcoming the mindset blocks that might be holding you back from growth. Because here's the truth: with the right systems in place, you can spend less time on the backend of your business and more time doing what you love - serving your clients!
So grab your notebook, get ready for some real talk about systems and client experience, and let's dive into this game-changing conversation with Krissy Chin!
Don't forget to check out Krissy's book "Sell While You Sleep" for even more insights on automating and streamlining your business along with $300 in bonuses.
You can connect with Krissy at https://www.kandccreative.com/ and on Instagram and Facebook.